Shipping and returns, without surprises.

Shipping costs

Direct website orders below $100 use weight-based standard shipping calculated from the packaged weight of the cart. Direct orders of $100 or more receive free standard shipping.

eBay remains available as a separate checkout option. Orders placed on eBay use the shipping charge and delivery estimate shown in that eBay listing.

Discontinued Club is an online-only retailer. We do not operate a public storefront and do not offer local pickup or in-person returns.

Handling and delivery

Orders placed before 12 PM Central Time are prepared for same-day carrier drop-off whenever possible. Orders placed later, on weekends, or on postal holidays are generally prepared for the next available carrier day.

Same-day handling describes when a package is prepared and dropped off. It is not a same-day delivery promise. Transit estimates shown at checkout are carrier estimates and can be affected by weather, holidays, address issues, and other carrier delays.

Tracking is sent to the email address used at checkout after the shipping label is created. Buyers are responsible for providing a complete, deliverable address.

Returns and refunds

Return requests may be submitted within 30 days of delivery. Eligible returns are accepted by mail only. Items must be returned in the same condition in which they were received, including original packaging, tags, seals, and included accessories when applicable.

• Opened food, drinks, supplements, cosmetics, and other consumable or personal-care products cannot be returned.
• For a change-of-mind return, the buyer is responsible for return shipping.
• If the wrong item was sent or the item arrived materially damaged, Discontinued Club will cover the appropriate resolution.
• Original outbound shipping is not refundable on a change-of-mind return.
• No restocking fee is charged for an eligible return.
• Exchanges are not offered. An eligible item may be returned for a refund, and a replacement may be purchased separately.

Approved refunds are issued to the original payment method within 10 calendar days after the returned item is received and inspected. Banks and card issuers may take additional time to post the credit.

Damage or order problems

Contact us within 48 hours of delivery if an order arrives damaged, incomplete, or different from the listing. Include the order number and clear photos of the item, packaging, and shipping label so the issue can be reviewed quickly.

Minor wear that was clearly shown or described in the listing is not considered shipping damage. Product photos and listing details remain part of the condition description.

Cancellations

Contact us as soon as possible to request a cancellation. An order can usually be canceled and refunded before it has been handed to the carrier. Once the package is in transit, the return policy applies.